THINGS YOU NEED TO KNOW. You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse. In the unlikely event that you don't receive
WHAT ARE CUSTOMS DUTIES?. When goods are imported into a different country or customs territory, there can be a charge applied called Customs Duty that is charged by the local customs authority where the goods are being imported into. If Customs Duty
TRACK MY ORDER. You'll receive a shipment notification email (as long as an email address was provided on the order) once your order has shipped containing your tracking information. Alternatively, you can log into your TMSH Account and track your or
I'M MISSING ITEMS FROM MY ORDER?. We’re sorry if there’s an item missing from your order. Before contacting our Customer Support team, we recommend checking the following:. Check your shipping confirmation email titled "Your order is on the way" to s
CAN I MAKE A CHANGE TO MY ORDER?. We're able to make the following adjustments/updates to orders as long as they have not yet been fulfilled:. - Changing the item or size. - Delivery/Shipping address. - Adding/removing items to your order. - Shipping