My Order Isn't RightUpdated 2 years ago

I'M MISSING ITEMS FROM MY ORDER?

We’re sorry if there’s an item missing from your order. Before contacting our Customer Support team, we recommend checking the following:

Check your shipping confirmation email titled "Your order is on the way" to see if your order is being shipped in separate parcels. This can happen due to stock availability, meaning sometimes items have to be sent from different warehouses. If this does happen, you may receive another email titled “Some items in your order are on the way” containing further information, and the remainder of the items in your order will arrive shortly afterward.

The item(s) missing may have been out of stock - it’s worth checking your emails (including your junk/spam) to see if we've sent you an email about this.

MORE QUESTIONS?

Please contact our support team here.