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How can I contact you?Updated 10 months ago

HOW CAN I CONTACT YOU?

Hopefully, you'll find the answer you need from one of the articles we have on our help center, but if you need further support you can always message our support team via email at [email protected].

Please only send one message at a time. Our support team typically replies super fast but for those rare cases, we do ask that you allow up to 2 business days to receive a response.

*Please only use one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.


DO YOU OFFER TELEPHONE SUPPORT?

We do not offer telephone support at this time as we're not set up to handle high volumes of phone calls.

The Taylor Made Scrub Hats brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.


HOW DO I CONTACT TAYLOR MADE SCRUB HATS BY EMAIL?

We're available 24/7! Please send your email to [email protected]

You can expect a reply within 24 hours, except during peak ticket volumes, which may take up to 2 business days.


WHAT INFORMATION DO I NEED TO PROVIDE?

Be sure to include as much information as possible such as your order number (#123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.



MORE QUESTIONS?

Please contact our support team here.

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