Customs & Import FeesUpdated 10 months ago

WHAT ARE CUSTOMS DUTIES?

When goods are imported into a different country or customs territory, there can be a charge applied called Customs Duty that is charged by the local customs authority where the goods are being imported into.

If Customs Duty fees are required by your territory, you'll be responsible for paying them to the applicable authorities. Whether Customs Duty is payable, and by how much, depends on your country's specific regulations.

If you do have to pay Customs Duty fees, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.

WHAT IF I DON'T PAY THE CUSTOMS DUTY?

If you decide to refuse the customs fee, we must confirm with the courier that your parcel will be returned back to Taylor Made Scrub Hats before processing a refund for your order and in some instances, a shipping and handling fee may be deducted from your refund.

If you're still unsure of whether you'll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order.

WHAT IS A SALES TAX?

Sales Tax, also known as VAT or GST, is a tax charged on the supply of goods or services. Taylor Made Scrub Hats is generally registered for Sales Tax in all of the countries we ship to, so we'll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities and we then pay this directly to the local tax authority.

MORE QUESTIONS?

Please contact our support team here.